OhMD - Conversational Patient Messaging
OhMD helps busy Veradigm practices use text messaging to reach and effectively communicate with patients, eliminate phone tag, generate revenue, and improve care. Seamlessly enable your existing practice phone number to send and receive texts with no app download required for your patients, and become the hero of your practice.
Wasted hours leaving voicemails and playing phone tag are a thing of the past. Alleviate the stress of high phone call volume and short staffing as you delight patients with simple, efficient communication tools. Led by text messaging, OhMD allows you to meet your patients where they are, with technology they already use.
OhMD is the solution over 50,000 healthcare providers across all specialties and organization sizes choose to streamline patient conversations, with a near perfect rating on G2 Crowd and the App Store.
Real-world results using OhMD:
2+ hours saved per staff member per day previously spent playing phone tag and leaving/listening to voicemail messages
Steep decreases in appointment no-shows
Significant increases in patient self-pay collection
Revenue growth as website visitors convert to patients through HIPAA compliant live chat engagement
Improved patient experience driving patient retention and positive online review
How it works with Veradigm:
Creating a patient in Veradigm automatically builds that patient in OhMD.
Search for any patient by name/Patient ID/MRN/Chart Number to start a chat or continue one, directly in OhMD. Additionally any demographic edits made to patient records in Veradigm will automatically be updated in OhMD so your data remains synced.
In a click, push conversations or the entire chat record from OhMD back into the patient’s record in Veradigm as a chart attachment for easy record keeping.
Features that you & your patients will love:
Messaging
HIPAA compliant two-way text message conversations with no app to download
Maintain patient demographics and create Docs from conversations automatically through bi-directional integration with AdvancedMD
Secure colleagues and team communication
One-to-many broadcast messaging for recalls, appointment reminders and more
Automated communication workflows like appointment scheduling, parking lot check-in, referrals, prescription refills and more
Secure live website chat for driving patient acquisition from your website
Auto-responses for off-hours
Send and receive PDFs and images
Voice, Video & Forms
Live outbound voice calling directly from your web dashboard
Voicemail recording and transcription for seamless documentation and follow up
Telehealth one tap video visits launched from a text message with no portal to log into
Electronic forms and surveys
Send review request via text to your Google, Facebook, Healthgrades or other review sites
View other videos:
OhMD Case Studies:
Case Study: HIPAA Compliant Text Messaging to Patients Helps FPA Slash Call Volume
Case Study: Patient Satisfaction Soars at Cadena Family Practice
Case Study: Payment Collection Skyrockets at Cardiovascular Consultants
Case Study: Patient Intake Simplified at Southeastern Pediatric Associates
Case Study: Automation in Healthcare Proves Key for Pediatric Care of Ogden
Case Study: Patient Flow Efficiency Improves at Intermountain Heart Center
Case Study: Physician Reviews Rise 200% at Champlain Spine and Pain Management
Case Study: Access to Telehealth Services for Mental Health Expanded at Ayana Therapy
