OhMD

OhMD helps busy Veradigm practices use text messaging to reach and effectively communicate with patients, eliminate phone tag, generate revenue, and improve care. Seamlessly enable your existing practice phone number to send and receive texts with no app download required for your patients, and become the hero of your practice.

Wasted hours leaving voicemails and playing phone tag are a thing of the past. Alleviate the stress of high phone call volume and short staffing as you delight patients with simple, efficient communication tools. Led by text messaging, OhMD allows you to meet your patients where they are, with technology they already use.

OhMD is the solution over 50,000 healthcare providers across all specialties and organization sizes choose to streamline patient conversations, with a near perfect rating on G2 Crowd and the App Store. 

Real-world results using OhMD:

  • 2+ hours saved per staff member per day previously spent playing phone tag and leaving/listening to voicemail messages

  • Steep decreases in appointment no-shows

  • Significant increases in patient self-pay collection

  • Revenue growth as website visitors convert to patients through HIPAA compliant live chat engagement

  • Improved patient experience driving patient retention and positive online review

How it works with Veradigm:

  1. Creating a patient in Veradigm automatically builds that patient in OhMD.

  2. Search for any patient by name/Patient ID/MRN/Chart Number to start a chat or continue one, directly in OhMD. Additionally any demographic edits made to patient records in Veradigm will automatically be updated in OhMD so your data remains synced.

  3. In a click, push conversations or the entire chat record from OhMD back into the patient’s record in Veradigm as a chart attachment for easy record keeping.


Features that you & your patients will love:

Messaging

  • HIPAA compliant two-way text message conversations with no app to download

  • Maintain patient demographics and create Docs from conversations automatically through bi-directional integration with AdvancedMD

  • Secure colleagues and team communication

  • One-to-many broadcast messaging for recalls, appointment reminders and more

  • Automated communication workflows like appointment scheduling, parking lot check-in, referrals, prescription refills and more

  • Secure live website chat for driving patient acquisition from your website

  • Auto-responses for off-hours

  • Send and receive PDFs and images

Voice, Video & Forms

  • Live outbound voice calling directly from your web dashboard

  • Voicemail recording and transcription for seamless documentation and follow up

  • Telehealth one tap video visits launched from a text message with no portal to log into

  • Electronic forms and surveys

  • Send review request via text to your Google, Facebook, Healthgrades or other review sites


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OhMD Case Studies:

Case Study: HIPAA Compliant Text Messaging to Patients Helps FPA Slash Call Volume

Case Study: Patient Satisfaction Soars at Cadena Family Practice

Case Study: Payment Collection Skyrockets at Cardiovascular Consultants 

Case Study: Patient Intake Simplified at Southeastern Pediatric Associates 

Case Study: Automation in Healthcare Proves Key for Pediatric Care of Ogden

Case Study: Patient Flow Efficiency Improves at Intermountain Heart Center 

Case Study: Physician Reviews Rise 200% at Champlain Spine and Pain Management 

Case Study: Access to Telehealth Services for Mental Health Expanded at Ayana Therapy